Wood Panels Australia’s Pty Ltd’s due diligence procedure for ensuring that its wood purchasing activities meet the requirement of Australia’s illegal logging prohibition act, 2012.

Our relationship with clients is governed by the following principles: Adding value and making a difference. Professionalism and ethics in everything we do. Respect for our clients. Consultation in decisions that impact on your business. Accountability and transparency in all our dealings. Excellence and continuous improvement in our services.

Wood Panels Australia Pty Ltd is committed to: Delivering value for money services. Treating you with courtesy and consideration. Responding to your requests and feedback in a positive, helpful and timely manner. Delivering excellence in customer service.

To consistently meet client expectations, Wood Panels Australia Pty Ltd will continually: Maintain its in-house expertise through on-going professional development. Meet agreed turnaround times. Maintain regular contact with clients. Comply with relevant statutory regulations. Acknowledge and respond to complaints promptly.